Service and Repair Information

Welcome to the SRM USA Service and Repair Information Page. Here you can read about our service pricing and process for customers in North- and South-America.

Please order the “SRM Service Request Deposit” to book a position in our service queue.

Service Options

PowerMeter Comprehensive Service: $185
Includes a complete component check, battery replacement, recalibration and QC test

PowerControl Comprehensive Service: $95
Includes a complete component check, battery replacement, recalibration, QC test

PowerMeter Rechargeable Battery Upgrade: $499
Comprehensive service plus new circuit board for rechargeable battery, charge cable is included

Other Service Costs

New PowerMeter circuit board: $399
PowerMeter Calibration: $60
New PowerMeter decal: $30
New PowerMeter lid: Wireless $50, Wired $120
Additional Labor Fee for advanced non-warranty repair: $75
New chainring bolts: $25
New PowerControl circuit board: $399
New PowerControl LCD Screen: $150
New PowerControl Top Case: $75
New PowerControl Bottom Case: $50

What to include

SRM Service Form
PowerMeter and/or PowerControl
Chainrings (If possible)
Drive-side crank arm (If possible)

What not to include

Left crank arm
Bottom Bracket
Pedal
Spacers

Return shipping

UPS Ground. To request Overnight or 2nd Day Air please specify on service form.