Service and Repair Information

Welcome to the SRM USA Service and Repair Information Page. Here you can read about our service pricing and process for customers in North- and South-America.

Please order the “SRM Service Request Deposit” to book a position in our service queue.

Service Options

PowerMeter Comprehensive Service: $200
Includes a complete component check, battery replacement, recalibration and QC test. Lid and decal as needed.

PowerControl Comprehensive Service: $100
Includes a complete component check, battery replacement, recalibration, QC test

PowerMeter Rechargeable Battery Upgrade: $520
Comprehensive service plus new PM7 circuit board for rechargeable battery, USB charge cable is included. 

X-Power Pedal Service Costs

  • Binding replacement: $42
  • Slope calibration and check: $42
  • Re-greasing of bearings &calibration (temperature and slope): $60
  • Replacement of all bearings and seals: $60
  • Pedal bodies – no bindings: $60
  • Pedal body, binding, seals and bearing replacement: $160
  • End cap with magnets: $18
  • Battery replacement: $60
  • Straingauge replacement: $120
  • Circuit board replacement: $120
  • Charging port replacement: $60
  • Axle – bare: $100
  • Axle, charging port & straingauge replacement: $275
  • Axle plastic end cap – waterproof tested: $24

Other Service Costs

  • New PowerMeter circuit board: $415  PM7 only currently
  • PowerMeter Calibration: $60
  • New PowerMeter decal: $30
  • New PowerMeter lid: Wireless $50, Wired $120
  • Additional Labor Fee for advanced non-warranty repair: $75
  • New chainring bolts: $25
  • New chassis bolts: $15
  • New DMS: $30
  • New PowerControl circuit board: $299
  • New PowerControl LCD Screen: $150
  • New PowerControl Top Case: $75
  • New PowerControl Bottom Case: $50
  • New PowerControl Key Pad: $40

What to include

SRM Service Form
PowerMeter and/or PowerControl
Chainrings (If possible)
Drive-side crank arm (If possible)

What not to include

Left crank arm
Bottom Bracket
Pedal
Spacers

Return shipping

UPS Ground. To request Overnight or 2nd Day Air please specify on service form.  All duties and taxes to be paid by customer per International shipping regulation.


SRM USA Service Form